Everything hosts usually ask before getting started with EcoHost.
No. EcoHost is an independent software tool — not the Malta Tourism Authority, MHRA or a tax adviser. It helps you calculate, request and record the eco-contribution so your own quarterly submission is easy to reconcile. You remain responsible for your own reporting obligations.
The payment request stays marked as pending until it's settled — EcoHost doesn't chase guests on your behalf. You can follow up yourself anytime, and if it's settled outside the app you can mark it paid manually so your records stay accurate.
No. EcoHost never integrates with booking platforms — you enter the booking details yourself and copy the ready-made message into whatever conversation you already have with your guest. Nothing to authorise, no API keys, no platform approval needed.
Straight to you. Whether your guest pays by Revolut, PayPal or card via your own connected Stripe account, EcoHost never holds or touches the funds — it only tracks the request and records it once you confirm it's paid.
Yes. Plans are billed monthly with no lock-in contract, and you can cancel from your account settings whenever you like.
Yes. Your property, booking and payment records are stored securely and are only accessible from your own account.